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The Virtual assistant for your plant
DIALOGO is the virtual assistant for your plant and fully compatible with IXON systems. Powered by RAG-LLM technology, it supports machine manufacturers who want to leverage the benefits of Generative AI to simplify and optimize business processes in line with Industry 4.0.
Dialogo: Industry4.0 AI-based chatbot
DIALOGO is an advanced virtual assistant designed to extract data and information from manuals, documents, and machine databases, creating an interactive space where operators can communicate with the machine in natural language. It provides complete, context-aware answers with in-depth explanations and references to specific data and manual sections.
DIALOGO addresses two key needs:
- Technical Manual Querying: Users — from line operators to maintenance teams — can query technical manuals in natural language to obtain comprehensive answers, including exact references in the documentation, specifications, and operational guidelines for the machinery.
- Database Querying (Production Process Monitoring): Users can query company databases using natural language. The model automatically formulates optimized SQL queries and provides detailed answers, integrating information — where possible — with automatically generated charts that make data analysis more intuitive and immediate.
On request, DIALOGO can also integrate predictive models, time series analysis, and intelligent maintenance systems.


Who is DIALOGO for?
DIALOGO is the virtual assistant designed for those who want to anticipate failures and optimize production through Generative AI, in line with the principles of Industry 4.0.
Developed to meet the needs of industrial machine operators, it serves as an on-machine interface that allows operators to communicate quickly and naturally with the equipment — in their own language — during standard management and maintenance operations.
DIALOGO is the answer for machine manufacturers looking to harness the advantages of Generative AI to simplify and optimize business processes within an Industry 4.0 framework.
DIALOGO is already available to IXON customers on the Ixon Marketplace.
The benefits
The adoption of this technology offers numerous advantages for companies aiming to transform themselves within an Industry 4.0 framework.
Efficiency
Reduction of the time needed to find information and make decisions, enabling timely intervention on the machinery during production.
Accuracy
Precise and context-aware answers, reducing the risk of errors.
Accessibility
Immediate access to technical manuals and databases, anytime and anywhere.
Data Analysis
Automatic Chart Generation for Enhanced Data Understanding
The available plans
DIALOGO is available to be installed and interact directly with your entire plant, offering different levels of service and configuration:
DIALOGO Docs Light Base
With a simple initial setup, the BASE version of DIALOGO allows users to query all technical manuals in natural language, regardless of the language of the document, and get immediate answers with references to the documentation.
- PDF Query
- Limited PDFs (100MB)
- Limited questions (200/month)
- temporary memory of conversations (the conversation remains in memory as long as the login session is active for a maximum of 48h)
- custom UI (logo and colours)
- Kode Cloud
DIALOGO Docs Base Plus
DIALOGO Docs extracts information from a larger text corpus, always responding in the language of the query and in context. It is designed for companies with a greater number of operators, locations, or countries, and whose technical documentation has grown extensive.
- PDF Query
- Unlimited PDFs (500 MB)
- Unlimited questions (1000 questions/month)
- remembers conversations (long-term memory)
- System for reporting unexpected or incorrect answers.
- Custom UI (logo and colors) Kode Cloud
Dialogo Docs & Data Advanced
By connecting to machinery databases, the AI assistant translates complex data into understandable insights, responding to descriptive or light analytical queries to turn raw data into information that supports quick and informed decision-making.
- All the features included in Docs Plus Plan
- Database query with chart production
- Possibility to Deploy on-premise *
- Custom LLM Model *
* the client must have suitable hardware
Are you a machine builder or a plant manager who needs to manage
multiple users, reports, and machines with their own dedicated manuals?
Get in touch with us and discover what our Admin Panel can do for you.
How to integrate DIALOGO
Integrating DIALOGO requires only a simple setup to be installed and start interacting directly with all your machinery. Fill out the form below, and our team will get in touch with you promptly to provide detailed answers tailored to your needs.