Operational Knowledge Intelligence to optimize business decisions and operations.

Dialogo works on company data, processes, and documents to analyze, decide, and act, while always keeping human control. It is a conversational interface and a composite architecture that includes specialized AI agents, designed to work quickly and accurately on operational tasks and support your company’s decision-making.

Why choose us?


Because we help you decide how agents can contribute to your operations, and we give you the tools to control their actions and their access to your data.

Applications.

Organizations have different needs:

DIALOGO addresses each context with tools designed

to provide analytical support for decision-making

or enabling agents to accelerate operations.

Intelligence for decision-making.

Reasoning on real data, operational logs, and proprietary sources.

Key technology: LLM + RAG + Reasoning + SQL queries on structured data.

DEMAND FORECASTING & SUPPLY CHAIN

Forecasts that turn into actions by combining historical data, open orders, and external variables. Support for planning purchasing, inventory, and production. 

LEAD INTELLIGENCE & SALES OPTIMIZATION

Lead qualification and prioritization by combining CRM data, behavior, and purchase history. Contextual suggestions for the sales team based on real data.

COMPLIANCE & AUDIT MONITORING

Continuous monitoring of regulatory compliance. Automatic reporting of anomalies, generation of audit reports, and immediate answers to questions about rules, regulations, and internal procedures. 

Agents to execute.

Repeating processes, manual searches, document generation, and exception handling.

Key technology: Multi-Agent + RAG + integration with existing systems.

INTELLIGENT CUSTOMER CARE:

Immediate access to the knowledge base, customer history, and procedures.  Reduced response times, guaranteed consistency, and a lighter workload for operators.  

HR & KNOWLEDGE TRANSFER:

Accelerated onboarding and simplified access to operational procedures. Company knowledge becomes a structured and searchable asset. 

DOCUMENT AND CONTRACT INTELLIGENCE:

Document production, retrieval, and management at scale. Clauses, deadlines, and obligations are always accessible in natural language. 

PRODUCTION PLANNING:

Capacity analysis, open orders, and material availability to suggest the optimal plan. Alternative scenarios can be explored in natural language, without using Excel. 

The value of DIALOGO

Data Science and business knowledge

Most generative AI solutions choose between generic knowledge and document retrieval. Thanks to our team’s Data Science expertise, DIALOGO combines both, adding quantitative analysis to the power of reasoning.

The effectiveness of Dialogo originates upstream, in the understanding of data through Data Science. In this preliminary phase, we model the structure, relationships, and quality of information before the use of generative AI. Moreover, generative AI itself must be adapted and guided during integration to ensure that LLMs, RAG systems, statistical models, and agents operate on a properly interpreted informational foundation, enabling responses that are more consistent with the business context and truly useful for decision-making processes.

The preliminary Data Science analyses we carry out for each client are what make DIALOGO different from others and enable it to provide consistent interpretations and valuable decision-making support 

Olga Cozzolino, Data Scientist of Kode

The Technology

Not a single model, but an integrated architecture where each component has a specific role — and all work together on your company’s data.

Advanced language models

Advanced language models

Understanding, reasoning, and generation adapted to the business operational context. Support for text, data, and visual content.


#SLM #LLM #VLM #Reasoning #Generative AI

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Reliable and accurate RAG retrieval

Reliable and accurate RAG retrieval

Responses are anchored to authorized company sources. Every output is traceable, verifiable, and compliant with access policies.


#RAG #Semantic search #Access control 

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Specialized operational agents

Specialized operational agents

Domain-specific vertical agents, orchestrator agents that coordinate complex workflows, and custom agents built around the company’s specific processes.


#Orchestrating agents #Vertical agents #Custom agents 

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Data science and native SQL queries

Data science and native SQL queries

Natural-language querying of structured databases, quantitative analysis, and forecasts integrated into the conversational flow.


 #SQL #Data Science #Predictive models 

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Architecture

Dialogo is designed so that people remain in control at key moments.

Build your tailor-made AI solution.

  • Choose the deployment that’s right for you: SaaS for flexibility and scalability, or on-premise for maximum control over your data.
  • Enrich your knowledge base by integrating heterogeneous sources:

    – Internal company data,

    – Databases and machine tags,

    – Tickets and emails.
  • Design the perfect solution by combining your domain knowledge with our data science expertise.
  • Define your agent layer and customize how you interact with it: Chat for natural conversations, Voice for a hands-free experience, and Data Visualization for intuitive analysis.

 Want to learn more? Contact us or request a dedicated demo! 

How to integrate DIALOGO

The initial integration of DIALOGO requires only a simple setup to install it and let it communicate directly with your entire company knowledge base. Fill out the form below, and our teams will get back to you right away with detailed answers tailored to your case.

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